Base Data of San Francisco Water District

Section 1. Contact Information

1.1 Contact Name:
T. Luzon, , Elmer
1.2 Title:
General Manager
1.3 Mailing Address:
Osmenia St., Barangay 2, San Francisco, Agusan del Sur
1.4 Telephone:
(085) 343 8623, (085) 839 0457
1.5 Fax:
(085) 363 1330
1.6 Email Address:

Section 2. Water Supply Utility General Information

2.1 Utility Full Name:
San Francisco Water District
2.2 Utility short name or acronym:
San Francisco WD
2.3 Country:
Philippines
2.4 Region / State / Province:
Agusan del Sur
2.5 Principal city / town:
San Francisco
2.6 Type of services provided by the utility
  • piped water supply services
2.7 Type of water utility: Government department with separate financial reporting for water supply
2.8 Extent of private sector involvement in your utility:
  • management contract(s)

Section 3: Service Area

3.1 Size of Utility’s area of Responsibility:
39.25 km2
3.2 Size of Utility’s present service area:
16.40 km2
3.3 Population of Utility’s area of responsibility:
61,676 persons
3.4 Population of Utility’s present service area:
40,325 persons
3.5 Population served by the Utility with piped water supply:
16,221 persons
3.6 Number of towns served with piped water:
13

Section 4. Infrastructure Description

4.1 Source(s) of raw water
 
  • groundwater
4.2 Main methods of treatment used
  • Chlorination
4.3 Capacity of production systems:
m3/day
4.4 Length of water distribution network:
50 km
4.5 Capacity of storage in network:
1,100 m3
4.6 Piped water supply connections:
Domestic (Households)
2,318
Non Domestic (industrial, commercial, institutional, other)
560
TOTAL
2,878
4.7 Number of connections with operating water meters:
2,878
4.8 Typical length of service pipe from main to water meter:
m

Section 5. Water Consumption & Production

5.1 Volume of water produced by the Utility:
0.92 million m3 / year
5.2 Volume of water bought in bulk from other utility / company:
0.00 million m3 / year
5.3 Volume of water metered:
0.78 million m3 / year
5.4 Estimated un-metered consumption:
5.5 Estimated un-metered consumption due to meter inaccuracy:
5.6 Volume of water billed / sold:
Domestic (Households)
0.58 million m3 / year
Non Domestic (industrial, commercial, institutional, other)
0.20 million m3 / year
Bulk water sales
0.00 million m3 / year
TOTAL
0.78 million m3 / year

Section 6. Water Supply System Performance

6.1 Number of customers who received intermittent supply:
374 connections
6.2 Typical duration of supply:
24.0 hours / day
6.3 Typical mains water pressure in your pipe network:

6.4 Number of water pipe breaks in the distribution network:

6.5 Required no. of tests of treated water for residual chlorine:

6.6 No.of tests of treated water for residual chlorine carried out:

6.7 No.of tests of treated water for residual chlorine passed:

Section 7. Staff

7.1 Who does the work in your company:
  • permanent staff – salaried Government employees
7.2 Number of Full Time Equivalent (FTE) staff in the company:
Corporate Services (Management, Admin, Finance, Technical, etc.)
10
Water Supply (O&M, Customer Services, Support Services, etc)
11
Other non water supply (e.g. wastewater, drainage, environment)
0
TOTAL
21
7.3 No. of staff that participated in at least one training event during the year:
staff
7.4 Total no. of training days (? (participants x training event duration)) in the year:
days
7.5 Proportion of total operating budget used for HRD:

Section 8. Customers

8.1 No. of new customers connected to water supply system during the year:
281 # / year
8.2 Number of customer complaints recorded during the year:
1,736 # / year
8.3 Means by which customer can make a recorded complaint
8.4 How does the Utility find out the views of its customers
8.5 Typically what is the connection charge for new customers:
  local currency US$
Domestic (Households) 1,630.00 29.20
Non Domestic (industrial, commercial, institutional, other)
8.6 Typically what is the water supply fixed charge / month:
  local currency US$
Domestic (Households)
Non Domestic (industrial, commercial, institutional, other)
Bulk water sales
8.7 Typically what is the water tariff for metered consumption:
Tariff Block
Domestic
Non Domestic
Bulk water sales
From
To
Cost/m3
From
To
Cost/m3
From
To
Cost/m3
(m3/month)
(m3/month)
PHP
US$
(m3/month)
(m3/month)
PHP
US$
(m3/month)
(m3/month)
PHP
US$
1
zero <= zero <= zero <=
2
> <= > <= > <=
3
> <= > <= > <=
4
>   >   >  
8.8 Monthly water bill for a household consuming 6 m3 of water / month:
PHP
US$

Section 9. Finance

9.1 Water supply revenue of the company:
 
PHP
US$
Water sales (consumption related & fixed charges)
12,255,992.00
219,562.74
Other water related revenue (e.g. materials sales, construction, etc.)
0.00
0.00
Subsidies and grants from Government & other sources
0.00
0.00
TOTAL
12,255,992.00
219,562.74
9.2 Year end Accounts Receivable:
PHP
US$
1,109,331.00 19,873.36
9.3 Operating (recurrent) expenses of the company:
 
PHP
US$
Water Supply Operating Expenses
Other services (e.g. drainage, wastewater)
Company Overhead (Corporate Expenses)
TOTAL
9,313,480.00
166,848.44
9.4 Water supply operating expenses of the company:
 
PHP
US$
Labour Costs
2,452,932.00
43,943.60
Electricity
152,532.00
2,732.57
Chemicals & other Materials
2,408,639.00
43,150.11
Contracted out services
Other
4,299,375.00
77,022.12
TOTAL
9,313,478.00
166,848.41

Section 10. Capital Investment

10.1 Principal source of funds for investment in the last 5 years:
10.2 Gross fixed asset value including works in progress:
 
PHP
US$
Water Supply Assets
Other services (e.g. drainage, wastewater)
Corporate Assets
TOTAL
81,432,938
1,458,849
10.3 Total debt servicing cost per year:
PHP
US$

Performance Indicators

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