Base Data of PDAM Kabupaten Banyumas

Section 1. Contact Information

1.1 Contact Name:
Suwarso , ,
1.2 Title:
Head Division of Finance
1.3 Mailing Address:
Jl. Prof. DR. Suharso, No. 52, Purwokerto, 53114
1.4 Telephone:
62 281 632324 ,
1.5 Fax:
62 281 641654
1.6 Email Address:

Section 2. Water Supply Utility General Information

2.1 Utility Full Name:
PDAM Kabupaten Banyumas
2.2 Utility short name or acronym:
PDAM Kab Banyumas
2.3 Country:
Indonesia
2.4 Region / State / Province:
Central Java
2.5 Principal city / town:
Purwokerto
2.6 Type of services provided by the utility
  • piped water supply services
2.7 Type of water utility: Statutory organisation following State requirements
2.8 Extent of private sector involvement in your utility: None

Section 3: Service Area

3.1 Size of Utility’s area of Responsibility:
183.92 km2
3.2 Size of Utility’s present service area:
164.76 km2
3.3 Population of Utility’s area of responsibility:
1,528,234 persons
3.4 Population of Utility’s present service area:
236,082 persons
3.5 Population served by the Utility with piped water supply:
236,082 persons
3.6 Number of towns served with piped water:
10

Section 4. Infrastructure Description

4.1 Source(s) of raw water
 
  • groundwater
4.2 Main methods of treatment used
  • disinfection
4.3 Capacity of production systems:
42,053 m3/day
4.4 Length of water distribution network:
570 km
4.5 Capacity of storage in network:
4,000 m3
4.6 Piped water supply connections:
Domestic (Households)
30,002
Non Domestic (industrial, commercial, institutional, other)
3,557
TOTAL
33,559
4.7 Number of connections with operating water meters:
33,559
4.8 Typical length of service pipe from main to water meter:
6.00 m

Section 5. Water Consumption & Production

5.1 Volume of water produced by the Utility:
13.86 million m3 / year
5.2 Volume of water bought in bulk from other utility / company:
0.00 million m3 / year
5.3 Volume of water metered:
13.80 million m3 / year
5.4 Estimated un-metered consumption:
29.00% of metered consumption
5.5 Estimated un-metered consumption due to meter inaccuracy:
10.00% of metered consumption
5.6 Volume of water billed / sold:
Domestic (Households)
8.73 million m3 / year
Non Domestic (industrial, commercial, institutional, other)
1.07 million m3 / year
Bulk water sales
0.00 million m3 / year
TOTAL
9.80 million m3 / year

Section 6. Water Supply System Performance

6.1 Number of customers who received intermittent supply:

6.2 Typical duration of supply:
24.0 hours / day
6.3 Typical mains water pressure in your pipe network:
10.00 metres
6.4 Number of water pipe breaks in the distribution network:
937 # / year
6.5 Required no. of tests of treated water for residual chlorine:
924 # / year
6.6 No.of tests of treated water for residual chlorine carried out:
187 # / year
6.7 No.of tests of treated water for residual chlorine passed:
137 # / year

Section 7. Staff

7.1 Who does the work in your company:
  • permanent staff – with contract
7.2 Number of Full Time Equivalent (FTE) staff in the company:
Corporate Services (Management, Admin, Finance, Technical, etc.)
Water Supply (O&M, Customer Services, Support Services, etc)
Other non water supply (e.g. wastewater, drainage, environment)
0
TOTAL
7.3 No. of staff that participated in at least one training event during the year:
8 staff
7.4 Total no. of training days (? (participants x training event duration)) in the year:
24 days
7.5 Proportion of total operating budget used for HRD:

Section 8. Customers

8.1 No. of new customers connected to water supply system during the year:
1,171 # / year
8.2 Number of customer complaints recorded during the year:
115 # / year
8.3 Means by which customer can make a recorded complaint
  • in person
  • by telephone
8.4 How does the Utility find out the views of its customers
  • from customer interactions (letters, telephone calls, enquiry counter, etc.)
  • from customer surveys, questionnaires, etc.
8.5 Typically what is the connection charge for new customers:
  local currency US$
Domestic (Households) 700,000.00 76.42
Non Domestic (industrial, commercial, institutional, other) 800,000.00 87.34
8.6 Typically what is the water supply fixed charge / month:
  local currency US$
Domestic (Households) 725.00 0.08
Non Domestic (industrial, commercial, institutional, other) 1,065.00 0.12
Bulk water sales
8.7 Typically what is the water tariff for metered consumption:
Tariff Block
Domestic
Non Domestic
Bulk water sales
From
To
Cost/m3
From
To
Cost/m3
From
To
Cost/m3
(m3/month)
(m3/month)
IDR
US$
(m3/month)
(m3/month)
IDR
US$
(m3/month)
(m3/month)
IDR
US$
1
zero <=10 400 0.04 zero <=10 745 0.08 zero <=
2
>10 <=20 660 0.07 >10 <=20 975 0.11 > <=
3
>20 <= 1000 0.11 >20 <= 1490 0.16 > <=
4
>   >   >  
8.8 Monthly water bill for a household consuming 6 m3 of water / month:
IDR
US$
9000 0.98

Section 9. Finance

9.1 Water supply revenue of the company:
 
IDR
US$
Water sales (consumption related & fixed charges)
9,389,844,968.00
1,025,103.44
Other water related revenue (e.g. materials sales, construction, etc.)
191,823,455.00
20,941.65
Subsidies and grants from Government & other sources
TOTAL
9,581,668,423.00
1,046,045.09
9.2 Year end Accounts Receivable:
IDR
US$
1,381,293,342.00 150,797.86
9.3 Operating (recurrent) expenses of the company:
 
IDR
US$
Water Supply Operating Expenses
3,178,765,518.00
347,030.59
Other services (e.g. drainage, wastewater)
0.00
0.00
Company Overhead (Corporate Expenses)
4,101,916,506.00
447,812.37
TOTAL
7,280,682,025.00
794,842.96
9.4 Water supply operating expenses of the company:
 
IDR
US$
Labour Costs
805,088,820.00
87,892.75
Electricity
131,134,000.00
14,316.10
Chemicals & other Materials
482,930,000.00
52,722.19
Contracted out services
1,759,612,698.00
192,099.55
Other
TOTAL
3,178,765,518.00
347,030.59

Section 10. Capital Investment

10.1 Principal source of funds for investment in the last 5 years:
  • own internal sources of funding
  • loan from Government Bank.
10.2 Gross fixed asset value including works in progress:
 
IDR
US$
Water Supply Assets
14,479,279,754
1,580,725
Other services (e.g. drainage, wastewater)
Corporate Assets
2,118,725,586
231,304
TOTAL
16,598,005,340
1,812,029
10.3 Total debt servicing cost per year:
IDR
US$
7,280,682,025 794,843

Performance Indicators

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