Section 1. Contact Information
|
|
| 1.1 Contact Name: |
Wirawan, , Tharanont |
| 1.2 Title: |
Manager, Office of CEO & President |
| 1.3 Mailing Address: |
9/9 Vipavadeerangsit Road, Laski, Bangkok 10210 |
| 1.4 Telephone: |
(662) 94099746, |
| 1.5 Fax: |
(662) 5613793 |
| 1.6 Email Address: |
wirawan@eastwater.com |
Section 2. Water Supply Utility
General Information |
|
| 2.1 Utility Full Name: |
Eastern Water Resources Develepment & Management PCl |
| 2.2 Utility short name or acronym: |
East Water |
| 2.3 Country: |
Thailand |
2.4 Region / State / Province:
|
Bangkok |
2.5 Principal city / town:
|
Eastern Seaboard Area |
2.6 Type of services provided by the utility
|
|
|
|
2.7 Type of water utility:
Privately owned company operating under commercial law
|
|
2.8 Extent of private sector involvement in your utility:
- concession contract(s)
- build, (own,) operate & transfer (BOOT, BOT) contract(s)
|
|
Section 3: Service Area |
|
3.1 Size of Utility’s area of Responsibility:
|
36,500.00
km2 |
3.2 Size of Utility’s present service area:
|
18,029.00
km2 |
3.3 Population of Utility’s area of responsibility:
|
3,900,000
persons |
3.4 Population of Utility’s present service area:
|
2,600,000
persons |
3.5 Population served by the Utility with piped water supply:
|
persons |
3.6 Number of towns served with piped water:
|
3 |
Section 4. Infrastructure Description
|
|
4.1 Source(s) of raw water
|
|
- storage reservoir / impoundment
- direct river abstraction
|
|
4.2 Main methods of treatment used
|
|
|
None
|
|
| 4.3 Capacity of production systems: |
900,000
m3/day |
| 4.4 Length of water distribution network: |
232
km |
| 4.5 Capacity of storage in network: |
2,320,000
m3 |
| 4.6 Piped water supply connections: |
|
| Domestic (Households) |
|
| Non Domestic (industrial, commercial, institutional,
other) |
42
|
| TOTAL |
42
|
| 4.7 Number of connections with operating water meters: |
42
|
| 4.8 Typical length of service pipe from main to water meter: |
m |
Section 5. Water Consumption
& Production |
|
| 5.1 Volume of water produced by the Utility: |
206.00
million m3 / year |
| 5.2 Volume of water bought in bulk from other utility / company: |
0.00 million m3 / year
|
| 5.3 Volume of water metered: |
0.00 million m3 / year
|
5.4 Estimated un-metered consumption:
|
2.80% of metered consumption
|
| 5.5 Estimated un-metered consumption due to meter inaccuracy: |
2.80% of metered consumption
|
5.6 Volume of water billed / sold:
|
|
| Domestic (Households) |
|
| Non Domestic (industrial, commercial, institutional,
other) |
|
| Bulk water sales |
|
| TOTAL |
|
Section 6. Water Supply System
Performance
|
|
| 6.1 Number of customers who received intermittent supply: |
42 connections
|
| 6.2 Typical duration of supply: |
24.0 hours / day
|
| 6.3 Typical mains water pressure in your pipe network: |
80.00 metres
|
| 6.4 Number of water pipe breaks in the distribution network: |
0 # / year
|
| 6.5 Required no. of tests of treated water for residual chlorine: |
|
| 6.6 No.of tests of treated water for residual chlorine carried out: |
|
| 6.7 No.of tests of treated water for residual chlorine passed: |
|
Section 7. Staff |
|
| 7.1 Who does the work in your company: |
|
- permanent staff – with contract
- contracted out to outside company / agency
- Permanent Staff- Salaried Employee
|
|
| 7.2 Number of Full Time Equivalent (FTE) staff in the company: |
|
| Corporate Services (Management, Admin, Finance, Technical,
etc.) |
|
Water Supply (O&M, Customer Services, Support
Services, etc)
|
|
Other non water supply (e.g. wastewater, drainage,
environment)
|
|
TOTAL
|
|
7.3 No. of staff that participated in at least one training event during
the year:
|
staff |
7.4 Total no. of training days (? (participants x training event duration))
in the year:
|
days |
7.5 Proportion of total operating budget used for HRD:
|
|
Section 8. Customers |
|
8.1 No. of new customers connected to water supply system during the year:
|
4 # / year
|
8.2 Number of customer complaints recorded during the year:
|
15 # / year
|
8.3 Means by which customer can make a recorded complaint
|
|
- in person
- by telephone
- by email
- Customer satisfaction surveys
|
|
8.4 How does the Utility find out the views of its customers
|
|
|
|
| 8.5 Typically what is the connection charge for new customers: |
|
| |
local currency |
US$ |
| Domestic (Households) |
|
|
| Non Domestic (industrial, commercial, institutional, other) |
0.00 |
0.00 |
|
|
| 8.6 Typically what is the water supply fixed charge / month: |
|
| |
local currency |
US$ |
| Domestic (Households) |
|
|
| Non Domestic (industrial, commercial, institutional, other) |
0.00 |
0.00 |
| Bulk water sales |
|
|
|
|
| 8.7 Typically what is the water tariff for metered consumption: |
|
|
Tariff Block |
Domestic |
Non Domestic |
Bulk water sales
|
|
From |
To |
Cost/m3 |
From |
To |
Cost/m3 |
From |
To |
Cost/m3 |
|
(m3/month) |
(m3/month) |
THB
|
US$ |
(m3/month) |
(m3/month) |
THB |
US$ |
(m3/month) |
(m3/month) |
THB |
US$ |
|
1 |
zero |
<= |
|
|
zero |
<= |
7.5 |
0.19 |
zero |
<= |
|
|
|
2 |
> |
<= |
|
|
> |
<= |
|
|
> |
<= |
|
|
|
3 |
> |
<= |
|
|
> |
<= |
|
|
> |
<= |
|
|
|
4 |
> |
|
|
|
> |
|
|
|
> |
|
|
|
|
| 8.8 Monthly water bill for a household consuming 6 m3 of water / month: |
|
Section 9. Finance
|
|
9.1 Water supply revenue of the company:
|
|
| |
THB |
US$ |
| Water sales (consumption related & fixed charges) |
1,257,000,000.00
|
32,410,355.84
|
| Other water related revenue (e.g. materials sales, construction,
etc.) |
32,000,000.00
|
825,084.64
|
| Subsidies and grants from Government & other sources |
0.00
|
0.00
|
| TOTAL |
1,289,000,000.00
|
33,235,440.48
|
|
9.2 Year end Accounts Receivable:
|
|
9.3 Operating (recurrent) expenses of the company:
|
|
| |
THB |
US$ |
Water Supply Operating Expenses
|
469,000,000.00
|
12,092,646.69
|
Other services (e.g. drainage, wastewater)
|
6,000,000.00
|
154,703.37
|
Company Overhead (Corporate Expenses)
|
288,000,000.00
|
7,425,761.72
|
| TOTAL |
790,000,000.00
|
20,369,276.94
|
|
9.4 Water supply operating expenses of the company:
|
|
| |
THB |
US$ |
| Labour Costs |
56,000,000.00
|
1,443,898.11
|
| Electricity |
137,000,000.00
|
3,532,393.60
|
| Chemicals & other Materials |
90,000,000.00
|
2,320,550.54
|
| Contracted out services |
94,000,000.00
|
2,423,686.12
|
| Other |
216,000,000.00
|
5,569,321.29
|
| TOTAL |
593,000,000.00
|
15,289,849.65
|
|
Section 10. Capital Investment
|
|
10.1 Principal source of funds for investment in the last 5 years:
|
|
- own internal sources of funding
- private sector investment / equity
|
|
10.2 Gross fixed asset value including works in progress:
|
|
| |
THB |
US$ |
| Water Supply Assets |
2,652,000,000
|
68,378,889
|
| Other services (e.g. drainage, wastewater) |
0
|
0
|
| Corporate Assets |
393,000,000
|
10,133,071
|
| TOTAL |
3,045,000,000
|
78,511,960
|
|
10.3 Total debt servicing cost per year:
|
|
THB |
US$ |
| 128,000,000 |
3,300,339 |
|
