Benchmarking of water supply utilities is now common practice world wide. This involves collection, analysis and comparison of key performance data (technical, financial, institutional and customer service) between water utilities in a country, a region and worldwide. Benchmarking is also considered a very important management and planning tool for utility management, government officials and donor organizations.
Benchmarking Program of SEAWUN would materialize opportunities and contribute to solving regional existing problems regarding benchmarking exercise, especially help improving performance of water utilities.